Service

Provide professional consultation: provide customers with information consultation on products, prices, technologies, industry solutions, etc. at any time. The consultation channels include Internet, telephone, letter, door-to-door and other channels; provide inspections Reception: Customers can make an appointment to visit the exhibition hall and visit the company for on-site inspection. The company provides professional reception staff.

Regardless of the size of the contract, new and old customers, and domestic and foreign customers, we will treat them with integrity and fairness; strictly implement the terms of the contract, and for every piece of equipment ordered by customers, we will Product standards will be strictly followed and multiple quality inspections will be carried out.

Users purchase products with one-year free warranty and lifetime maintenance. During the warranty period, if the equipment fails and the parts are damaged (except for human factors and force majeure factors), our company is responsible for free repairs. If the warranty period is exceeded, the maintenance fee will only be charged at the cost price; the after-sales service response time is 8 hours, and the after-sales engineer will give a clear answer within 24 hours or arrive at the equipment site after receiving the user's repair call. If the fault is not eliminated, the maintenance personnel will not be evacuated.